Overview
This Privacy Policy explains how Nuziveedu Seeds Private Limited ("Nuziveedu Seeds", "we", "our", "us") collects, uses, shares, and protects information when you use the NSL Saathi mobile application (the "App").
By using the App, you agree to the practices described in this policy.
Last updated: 26 February 2026
Data controller and contact
Nuziveedu Seeds Private Limited is responsible for the processing of personal information described in this policy.
Information we collect
The information we collect depends on how you use the App and what features you enable.
Information you provide
- Account and profile information such as name, mobile number, email, user identifier, and authentication details (as applicable).
- Operational and form inputs that you submit in the App (for example, village/location details, crop/field details, distributor/retailer information, and service requests), depending on your role and the App features used.
- Support communications you send to us, including any content you choose to share.
Information collected automatically
- Device and app information such as device model, operating system version, app version, language, and unique identifiers.
- Usage information such as screens viewed, features used, crash logs, and performance data.
- Network information such as IP address and approximate location inferred from IP (may vary by platform).
Location information (if enabled)
- If you grant permission, we may collect precise location (GPS) to support location-based features (for example, field visits, service routing, or tagging a record with a location).
- You can control location permissions anytime through your device settings. Certain features may not work properly without location access.
Photos, media, and files (if you choose to upload)
- If the App allows you to upload images/documents (for example, field photos), we collect the content you upload and associated metadata needed to store and display it.
How we use information
- Provide, maintain, and improve the App and its features.
- Create and manage accounts; authenticate users; enable role-based access (if applicable).
- Respond to requests, inquiries, and support tickets.
- Enable operational workflows such as record creation, field activity tracking, and reporting (as applicable).
- Monitor and prevent fraud, misuse, and security incidents.
- Comply with legal obligations and enforce our policies.
How we share information
We may share information in the following circumstances:
- Service providers: vendors that help us run and support the App (for example, hosting and infrastructure, customer support, security monitoring). They are permitted to process data only on our instructions.
- Within Nuziveedu Seeds: teams who need access to provide support, operations, and management reporting.
- Legal and safety: if required by law or legal process, or to protect the rights, safety, and security of users, our business, and the public.
- Business changes: if we are involved in a merger, acquisition, reorganization, or sale of assets (subject to applicable law).
We do not sell your personal information.
Data retention
We keep information for as long as necessary to provide the App, support operations, resolve disputes, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it is processed.
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on your jurisdiction and how the App is used, you may have rights to:
- Access, correct, or update certain information.
- Request deletion of your account and associated personal data (subject to exceptions described below).
- Withdraw permissions (such as location) through device settings.
To request access, correction, or deletion, contact us using the details on the Account Deletion page.
Children’s privacy
The App is not intended for use by children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date at the top of this page. Continued use of the App after changes means you accept the updated policy.
Contact us
Email: info@nuziveeduseeds.com
Address: Near Kandlakoya, Survey No 69, Gundla Pochampalli Village Road, Medchal, Rangareddy-501401, Telangana
Phone: 08418-308888
Mobile: 9581412309
Fax: 308892